Download NURIOX from the App Store, open the app, enter your email address and complete sign-in using the unique verification code sent to your email. You can then use NURIOX on your iPhone and connect compatible smart glasses when needed.

No. NURIOX can be used on a compatible iPhone. Smart glasses add an in-view display experience for supported features.

Depending on the feature you use, NURIOX may request access to the microphone, Bluetooth and other iOS permissions needed for the selected functionality. You can review or change permissions in iPhone Settings.

NURIOX is available through the Apple App Store. Use the App Store button on this website to open the current listing.

Turn on the glasses, enable Bluetooth on your iPhone, keep the glasses close to the phone and open the connection area in NURIOX. Follow the on-screen pairing instructions.

Make sure the glasses are charged and powered on, Bluetooth is enabled, the glasses are close to your iPhone and they are not actively connected to another device. Restart the glasses and NURIOX, then try pairing again.

Keep the iPhone within normal Bluetooth range, check the battery level of both devices and reduce nearby wireless interference where possible. Reconnect the glasses in NURIOX if the connection is interrupted.

Confirm that the glasses are connected in NURIOX and that the feature you are using is active. Restart the session and reconnect the glasses. If the issue continues, contact Support with the glasses model and a description of what you see.

Compatibility with prescription lenses depends on the specific glasses model and fitting method. Do not modify or fit lenses in a way that may damage the hardware. Follow the product instructions supplied with your glasses.

Start a transcription session and speak normally near the iPhone microphone or supported input. NURIOX converts speech into readable text in real time and can display that text on the phone and, when connected, compatible smart glasses.

Offline Mode allows English speech transcription to continue without an internet connection. It is designed for situations such as travel, poor coverage or airplane mode.

The current Offline Mode supports English transcription.

Accuracy can differ between online and offline processing. Speech clarity, background noise, pronunciation, microphone position and device conditions can also affect results.

Move closer to the speaker, reduce background noise, speak clearly, confirm the selected language and check microphone access. For Online Mode, also verify your internet connection.

Confirm that microphone access is enabled for NURIOX. If you are using Online Mode, check internet connectivity. Close and reopen the session if the microphone or connection was interrupted.

Open the translation feature, select the languages you need and follow the controls shown in NURIOX. The app can assist with two-way communication between supported languages.

Automated translation can make mistakes, especially with names, technical terminology, accents, incomplete sentences or noisy audio. Review important translations before relying on them.

Not necessarily. Availability depends on the selected feature and language. Features that require an online service will need an internet connection.

NURIOX can provide access to supported third-party AI assistants from within the app. The list of available providers may change over time.

AI-generated responses can be inaccurate, incomplete or misleading. Do not treat AI output as guaranteed fact, professional advice or an emergency service.

Third-party AI services generally require an internet connection. Offline transcription and online AI functionality are separate features.

Enter your email address in NURIOX. A unique verification code will be sent to that email. Enter the code in the app to complete sign-in.

Check that the email address is correct, look in Spam or Junk, wait briefly and request a new code. If codes still do not arrive, contact support@nuriox.com.

NURIOX accounts are intended for individual use. Do not share verification codes or allow another person to use your account credentials.

No. NURIOX does not currently provide employer dashboards or corporate account administration. Ownership of the glasses does not itself give an employer access to an individual NURIOX account.

A transcript is saved only when you choose to save it. Saved content can then be accessed through the relevant area of the NURIOX app.

Yes. Content that NURIOX allows you to save can be deleted using the controls available in the app.

The Teleprompter lets you prepare text and display it through supported NURIOX viewing workflows, including compatible smart glasses where available.

No. Audio used for real-time transcription is processed for the requested transcription and is not stored after the processing is completed.

NURIOX does not use your audio, transcripts, translations, notes or AI requests to train NURIOX models. Third-party services are governed by the applicable terms and privacy information presented for those services.

You can delete your account using the account-deletion controls available in NURIOX or contact support@nuriox.com for assistance.

The complete Privacy Policy is available at nuriox.com/privacy-policy.html.

Contact support@nuriox.com before sending the Product. Include your order or invoice number, model, serial number, a description of the issue and photographs or video where relevant.

No. Contact NURIOX Support first. Warranty claims may require troubleshooting and written return instructions before a Product is shipped.

The current NURIOX Warranty Policy is available at nuriox.com/warranty-policy.html.

Contact Support as soon as practical and include your order number plus clear photographs of the package, Product and any visible damage or missing items.

Email support@nuriox.com and include enough information for us to identify the order and Product.